Please read this agreement carefully before participating in the Offers. By proceeding with availing the Offers, the Customer agrees to be legally bound by these agreement/ terms and conditions (T&Cs). This Offers are conducted by Panasonic India Private Limited, a company having its registered office at 12th Floor, Ambience Tower, Ambience Island, NH-8, Gurgaon 122002, Haryana (hereinafter referred as (“Panasonic/ PI”), and are subject to the Customer’s agreement to T&Cs, as described herein. T&Cs may be modified by Panasonic from time to time without any prior notice for the same.
Offers are valid at select locations, on purchase of Panasonic branded products mentioned hereinafter in these T&C’s only (“Products”) from Panasonic authorized channels only (“Outlets”). The offers are not valid on purchases from e-commerce platforms. . Panasonic will not be responsible for any purchases made through unauthorized sources. Offers are valid till stockslasts within offer period (defined below). The Offers are at the sole discretion of Panasonic management and can be withdrawn/ modified/ terminated at any given point in time, without any prior notice and without assigning any reasons whatsoever. The images are for representation purpose only and the actual products may vary. All disputes shall be subject to the exclusive jurisdiction of the courts at New Delhi only. Prices wherever mentioned are inclusive of all taxes. The offer is applicable only in the State of Kerala.
Further, by utilizing the Offers in the manner provided above, and subscribing/ registering to the Offers, the Customer:
• Warrants that he/she has read, understood and agreed to conform to these T&Cs, any modifications, revisions and amendments thereto;
• Agrees to receive details and information about this Promotion on his/her mobile, through SMS or voice calls or other mediums; and
• Warrants the accuracy and truthfulness of all information that he/she has submitted.
A. ELIGIBILITY
Offers are open only to customer who (a) is legal residents/ citizen of India, and (b) is at least Eighteen (18) years of age at the time of participating in the Offer, and (c) is not barred by any legal disability: and (d) is not suffering any mental disability, and (e) has never been conducted in any criminal case: and (f) is a valid PAN and AADHAR card holder in India (g) is holding a valid passport issued by the Government of India and it fulfils all requirements for issuance of visa and (h) purchases Panasonic branded goods from Panasonic Brand Stores/ Panasonic Exclusive Stores Panasonic Authorised Dealers (“Entrant”). Employees of Panasonic India Pvt. Ltd. and its affiliates, subsidiaries, representatives, agents, partners or officers of Panasonic or of any entity involved in the development, production, implementation and distribution of the contest, including any advertising or promotion agency, parent company, service provider, subsidiary or affiliate of any such entity or any other entity directly associated with Panasonic or any member of the immediate family of and/ or person living in the same household as such persons, are not eligible to participate in these Offers.
B. Offer Period
The Offers are valid from 6 th August 2019 to 15 th September 2019 on the purchases of Products made from Outlets (as defined above) only.
Offer Period can be changed/ extended as per the Panasonic’s sole decision.
Offer Prerequisite:-Customer will allow Panasonic to use photos of winners for social media posting and allow access to their home for shooting the pictures, if required. At the time of distribution- we will seek consent- by call/ message.
Participation Criterion/ How to Enter (“Registration”):
1. Participant needs to purchase a new Product from the Outlet during the Offer Period.
2. Registration valid/ open only till 17 th September 2019.
3. Customer has 2 options to participate in this contest
Option 1: Give a missed call to 9513228338
Option 2: QR Code Scan – Available in shop front POP/ POSM material In Both options customer will get a confirmation through a instant sms with a website link to register. Customer has to upload his/her details on the website with ( Name, Mobile No, Email Id, Store name, State and City Name and Upload a copy of invoice), On successful registration Customer will be sent a Confirmation Message confirming successful registration for the participation in the Offer(s).
4. Upon receipt of all the successful registrations by end of every day during the Offer Period, Panasonic shall conduct lucky- draws on _weekly basis_. Frequency of the Lucky Draws will be as per Panasonic sole discretion.Winners will be selected through system generated lucky draws from pool of eligible entries to be conducted by back end software, >The draws will be conducted by the authorized third party agency whose decision shall be final and no claims shall be entertained in this regard. >The winners shall be contacted at the mobile number and mail provided at the time of registartion in the website within 7 days of selection of winners post successful verification.
5. Winners may be contacted via SMS & Voice Call by Panasonic or its authorized program management company, Panasonic Authorized Third Party Agency”) to explain Claim Process for their Lucky Draw Reward under the above Offers. Thereafter, Winning Customers shall have to share the purchase invoice copy/information of the Purchased Product with Panasonic’s Authorized Program Management Company via Email/What’s App, ID Proof & Address Proof ( PAN card, Aadhar card, Gift Tax as applicable will have to be paid to Panasonic)
6. Winners shall acknowledge the receipt of such SMS/ call/ e-mail received from Panasonic/ its third party agency within 5 days from such SMS/ call/ e-mail. Failure to acknowledge the receipt of SMS/ call/ e-mail within the aforesaid period would make the Winner ineligible and accordingly the prize of the winner shall stand forfeited.
7. Post Successful Verification as per these T&Cs mentioned hereinafter and subject to clearance of cheque/ DD in favour of Panasonic for payment of gift tax and other requirements, Customers will become eligible for Prizes. Prizes will given as per the Offer specific T&Cs, enumerated hereinafter.
8. All Lucky Draws will be done on random basis through a computerised system by Panasonic Authorized Third Party Agency to keep the transparency.
9. All rights for the lucky draw are reserved solely with Panasonic.
10. The decision of Panasonic or agency for declaring any winner as valid or not, is final and no representation against such decision shall be accepted.
11. Panasonic reserves the right, at its sole discretion, to eliminate or disqualify any entries or Customers that it regards as being in breach of these conditions or the spirit of the Offer.
12. The Prize cannot be exchanged with any product or item or cash, and is non-transferable. The TDS shall be borne by the Customer wherever applicable as per Indian Law.
13. Customers can also reach our Customer care team at _18001081333_from Monday-Sunday from 9 am to 9 pm for any query related to this Offer or write to helpline@in.panasonic.com
C. Offers Terms and Conditions:
1. The Offers will be strictly as per the timelines and T&Cs mentioned and no deviations will be entertained in this regard.
2. Panasonic reserves the right to discontinue the eligibility of any Partner who appears to be using the program in a manner inconsistent with the Terms and Conditions.
3. Products invoiced only during the Offer Period will be considered for participation in the Offers.
4. Panasonic reserves the right, at its own discretion and without cause, to disqualify any individual from participating in the Offer. Panasonic also reserves the right at its own discretion to withhold/forfeit any Prize won by Customers suspected of violating these
Terms and Conditions.
5. Scheme shall be void in any state where prohibited by law (currently or in future), including but not limited to, the state of Tamil Nadu, etc.. Accordingly, in such case, Panasonic shall not be liable to provide any reward/ prize, or compensation to the Participant on any account.
6. Any of the Offer(s) is non cashable and is available only in form of reward/ prize mentioned above.
7. In case, Products purchased in the Offer Period are returned in future due to any reason whatsoever, the Offer will be considered terminated immediately and accordingly the Participant/ winners would become immediately ineligible for participation in the Offers and the Prize(s) will get immediately forfeited .
8. Panasonic reserves all the rights to change / modify the Offers during / after the Offer Period.
9. Each Participant irrevocably consents and permits Panasonic and its agencies to use his/her name, photograph, videos, likenesses, and general locations, for advertising and other promotional purposes related to the Offers or Panasonic brand, without payment of any additional compensation.
10. Participant unconditionally consent to accessing of information and/or images of Participant by Panasonic or its authorized agency for media coverage, advertisement or publicity for present & future communications without any further consideration to the Participant including promotion of its products anywhere in the world.
11. Each Participant irrevocably consents and permits Panasonic and its agencies to do a shoot/ prepare a film with Winners at the delivery location of rewards or some other location or Winner premises, communicated by Panasonic or its agencies.
12. Panasonic is neither responsible nor guarantees the quality of the goods/ services being offered as prizes/ rewards under the Offers, nor is it liable for any defect or deficiency of goods or services so obtained/availed by way of these Offers. For any claim quality of the goods/ services being offered as Prizes, the Customer must contact the respective establishment/service provider/brand manufacturer directly.
13. Panasonic reserves the right to discontinue the eligibility of any Partner who appears to be using the program in a manner inconsistent with the Terms and Conditions.
14. All prizes are non-refundable and non-transferrable.
15. Winners of Lucky Draw offers will be intimated / informed by Panasonic authorized program Management Company on the registered mobile number or e-mail submitted by the Customer at the time of registration.
16. Participating Customer is solely responsible for submission of correct contact information for offer registration. Panasonic will not be responsible for failure to establish contact with winning customer under any circumstances, including but not limited to, due to wrong information as submitted.
17. The Offers(s)/ Prizes can be forfeited at any time, by Panasonic, if all the requirements under T&Cs are not fulfilled, including but not limited to, documentation, non-issuance of visa for any reason whatsoever, etc.
18. These Offer T&Cs are in addition and not in substitution of the Offer Specific T&Cs as well as the General T&Cs mentioned hereinafter.
19. Japan 2020 offer is not applicable on purchases Hairdressing and beauty products (dryers, shavers, electric toothbrushes, etc.), therapeutic devices, shoe deodorizing machines, deodorizing hangers, alkaline ion water conditioners, water purifiers, reduced hydrogen water generators, tubes, lighting devices, fax machines, telephones, hearing aids, Housing equipment and building materials (system kitchen, coordinated door refrigerator, built-in dishwasher, built-in IH, IH cooking heater, bath, eco cute, araunano, commercial air conditioner, built-in air conditioner, multi air conditioner, solar power generation system, etc.), car navigation system, Electric bicycles, accessories, consumables, repair services, etc.
D. Offer no. 1 (“Offer 1”) Additional Specific T&Cs
1. There shall be a total of One winner who shall be selected through lucky draws which shall be conducted in the manner and as per the procedure mentioned in these T&Cs.
2. This draws will be conducted at the end of the Offer Period.
3. Following prizes/ reward are available for the lucky draw Winners:
1 Lucky winner for Japan 2020 will get a 2 Night 3 days stay between the dates 24 th July to 9 th Aug 2020 to attend the game – Final itinerary will be confirmed in February-March 2020. It only includes stay, flight ticket, local transportation to and fro the game venue only and one pass to attend the selective games during that period, as per sole discretion of Panasonic.
4. Offer 1 is valid only on purchase of following Products directly from Outlets only:
LED,5. The Participant selected as the winner as per the T&Cs (“Winner”) will only be eligible for one ticket/ reward and multiplication of rewards/ tickets is not allowed for same Participant.
6. Multiplication of ticket can be considered
7. Winners of Offer 1 should have valid passport and requirements as per rule of Govt. of India’ RBI norms and other applicable laws.
8. Foreign travel date will be decided by Panasonic and communicated in advance. Tentative schedule is in month of July/August 2020 in case of slab1 and Jan-2020 in case of slab 2. No request will be entertained for change of date and in case Winner is not able to travel on prescribed date because of any reason, whatever, Panasonic will not give any encashment and also not compensate it in any form of cash/ credit note.
9. Visa requirements and process
10. This offer has to be availed by the Winner itself, and cannot be transferred to any of Winner’s family members, relatives or friends, etc. In case of any exception, the decision shall be on the sole discretion of Panasonic.
11. Panasonic reserves all the rights to change / modify the Offers during / after the Offer Period.
12. No travel Credit Note or cash settlement will be done in case the Participant is not able to Travel for the event.
13. Once Air Tickets/ Bookings are done no refund or credit note will be given for any cancellation under any circumstances.
14. In case Participant withdraws from the travel before or after submission of passport, no credit note will be given in that case.
E. Offer no. 2 (“Offer 2”)- Home Dream Makeover: Additional Specific T&Cs
1. There shall be a total of five winners who shall be selected through lucky draws which shall be conducted in the manner and as per the procedure mentioned in these T&Cs.
2. These draws will be conducted on a periodical basis during the Offer Period.
3. Following prizes are available for the Lucky Draw Winners:
Lucky winners will get a dream home makeover with following 11 Panasonic products LED- 55GX500DX, REF -NR-BG311PLW3, WM- NA-F62L8MRB, Air Purifier- F- VDM35ASD, MWO (NN-SM255WFDG), VC ( MC-DL201B14B), Iron ( NI-325G), Speakers SC-UA30GW-K, AC - 1.5T 3 Star Inverter (KU18VKY), Anchor Lighting -9 Watt LED Bulb and Anchor Fan- XL Premium)
4. Prizes will be directly send to Customers registered Address as per the Documents submitted, by Panasonic’s Authorized Program Management Company/Panasonic. Delivery of Assured Prizes will take 30 - 45 days from the date of Registration & Winner Announcement.
Model and color of the prize shall be sole discretion of Panasonic and rights are reserved to replace gift with gift(s) of equivalent/ similar amount.
5. Documents to be submitted by winner Participant for availing the prize and Verification Process
6. Following documents needs to be submitted within 15 days either from date of intimation to the winner through telephone/SMS/email or from the declaration of the winners, whichever is earlier.
i. Name, Address, Contact number, Alternate Mobile number, email id
ii. Copy of Invoice for the purchase – whether within the offer period
iii. Copy of PAN card
iv. Valid POA & POI – Aadhaar card, Driving licence, electricity bill (not older than last 6 months)
v. Valid Indian Passport fulfilling all requirements required for availing the Prize, including but not limited to, visa application requirements, etc.
vi. Any other document as informed or required by the Company
7. For collecting the Prizes winners needs to carry the originals of the above mentioned documents.
8. Verification of documents: Documents submitted by the winners will be subjected to verification and validation by Panasonic directly or through its authorized third party agency which may be stationed in India or Outside. Post verification & validation the eligible winners will be informed through telephone/SMS/email as submitted by them at the time of participation. The date, time & venue for collecting the Prizes shall be informed to the winners and the same will be subject to submission of valid documents and applicable taxes as detailed in the clauses below. In case any documents are prima facie found to be false & fabricated, the entry of such Participant/winner shall be disqualified and no claims shall be entertained in this regard.
9. Delivery of prize: Post verification Prizes will be handed over to the winners only at the date, time & venue communicated to the winners
10. Reminder (including forfeiture clause) If the eligible winner fails to submit the documents within ___15_______days either from the date of intimation or from the date of publication of the results on the URL link, Panasonic shall send a reminder notice through call/email/SMS to the respective winner. If the required documents and the applicable taxes are still not received within ___15______ days from the said reminder, the Prize of the winner shall stand forfeited and no claims shall be entertained in this regard against Panasonic or its authorized third party agency.
E. Conditions related to Prize
All Prizes shall be on As Is basis & as per stocks availability. Panasonic shall not be responsible for non-availability of Prize due to various reasons like climatic conditions, labour unrest, insolvency, business exigencies, Government decisions, operational & technical issues or any other force majeure conditions etc. Prize cannot be exchanged with any other product or item, is non-transferable & cannot be en-cashed under any circumstances.
F. General Terms and Conditions (T&Cs):
a. Eligibility to the scheme/program and announcement of winners of benefits from program are sole discretion of Panasonic. b. All applicable taxes to be borne by the Winner and Panasonic or its authorized third party shall not be responsible / liable for the same. For paying applicable taxes DD has to be issued by the Winner in favor of “_______Panasonic India Pvt Ltd_____________. payable at respective state(s) or authorized dealer whom Panasonic authorizes. c. Any and all applicable taxes as may be applicable from time to time in relation to the Offer or acceptance of the reward/ gift shall be borne by the Participant. Panasonic shall not in any manner be liable or responsible for the same. d. Intellectual Property Rights- All rights, title and interest including but not limited to the Intellectual Property Rights in the promotional material(s) and any/all registrations received shall vest solely and exclusively with Panasonic at all times and Panasonic shall be entitled to use the database of the entries received or any information in any media for future promotional, marketing and publicity purpose without any further reference or payment or compensation to Participant. Participant shall be solely responsible for any consequences which may arise due to any kind of infringement of copyrights or any kind of intellectual property rights belonging to any other person/ entity etc. and also undertake to indemnify Panasonic and its officers, directors, employees etc on the happening of such an event (including without limitation cost of attorney, legal charges etc.) on full indemnity basis. e. Participant represents & warrants that he/she is legally competent to enter into binding contracts under applicable laws and any/all information submitted by him/her is true, correct, accurate & complete. f. Any fraudulent conduct or use of unfair means, tools, software shall disentitle the Participant. Panasonic reserves its right to disqualify, at its sole discretion, any entry which is illegible, incomplete, defaced, indecipherable or corrupt or which do not comply with any of the terms and conditions given herein. g. By Participating in the Offer, it means that the Participant has given its consent to Panasonic and/or its third party agency (whether located in India or Outside) to contact them through call, SMS, email or other mediums with respect to this offer and shall not make any claim or raise any complaint against them. h. Participant agrees that Panasonic shall not be liable for any claims, costs, injuries, losses or damages of any kind arising out of or in connection with the Offer or with the acceptance, possession or use of any Prize. i. Panasonic reserves the right to substitute the prize(s) with prize(s) of equivalent value under this Offer at its sole discretion without giving any reasons. The choice as to the color, make & model of the Prize(s) shall be completely at Panasonic discretion. j. Panasonic shall have the right to disqualify / cancel the entries of any Participant with incomplete information or illegal contents (statement of racist, sexist or defamatory) or on any other ground without giving any reasons. k. Failure by Panasonic to enforce any of its right at any stage does not constitute a waiver of those rights. l. In no event shall Panasonic be liable for losses or any incidental or consequential damages arising out of or in connection with the Offer, its services these Terms(however arising, including negligence). Panasonic shall not be responsible for any product or service liability of any kind. m. In the event of any conflict or inconsistency regarding any instructions, rules and conditions on any advertising or promotional material relating to the Offer, these Terms shall prevail over all such other instructions, rules and conditions. n. Offer shall not be applicable (Void) wherever prohibited by Law, Central or State being in force, during the period of this Contest. o. Disputes, if any, relating to this Offers shall be dealt in accordance with Laws Applicable in India & courts in New Delhi shall have the exclusive Jurisdiction over the subject matter. p. The Offers are just for engaging customers or prospects and there is neither any relation to any sort of gambling, lottery etc. nor Panasonic/ its agency has any intention of harming any sentiments of society/ persons who do not qualify. q. Participant acknowledges that Panasonic policies, including but not limited to, Panasonic social media Policy, etc. is applicable. r. All materials contained within the promotional material of the Offers, and in the collaterals are property of Panasonic. Reproduction of any materials from this site without written permission is strictly prohibited. s. Panasonic or agency assumes no responsibility for any errors or omissions in the content of the promotion. t. Panasonic or agency accept no responsibility for no call-back/SMSs not delivered to Customers due to network failure or any other technical glitch in the system. u. Panasonic or agency reserves the right to use all registration information for its official and promotional purposes. v. The participation in the Offer is voluntary. By availing this Offer, Customer agrees to receive communication(s) from Panasonic and / or its program management company (Parv Communications Pvt. Ltd.) / relating to the Offer and Customer unconditionally agrees not to make any claim or raise any complaint against Panasonic and / or the program management company in this respect. w. Pictures and images shown of Prizes in the promotional material of the Offer or on website are visual representations and the actual Product and their colors, model numbers and / or features may differ. x. No other offers can be clubbed with this Offer or be used in alternative to any other offer. y. The Customer agrees that this Offer is valid only on the purchase of brand new Product during the Offer Period and is not valid on the sale of second hand or refurbished Product etc. z. Finance shall be at the sole discretion of the Financier and the Panasonic has no relation to it. aa. This Offer is not valid on purchases made on e-commerce websites. bb. Customers may be required to show / submit a copy of their identity proof, address proof and invoice to the In-charge of the Outlet. cc. Offer made by the participating establishments may not be used in conjunction with any other offers that is in force. dd. Panasonic shall not be liable for any technical, physical delay in transmission or submission of the entries by the Participant or any disruptions, losses, damages, computer related malfunctions/ failures which affect the participation of the Participant or any force majeure conditions or damages caused by Act of God, Governmental actions. Panasonic shall also not be responsible for non-availability of Stock(s) or Prize(s) due to various reasons like climatic conditions, labour unrest, insolvency, business exigencies or operational & technical issues. ee. The Customer/ Participant hereby agrees and undertakes to hold harmless and indemnify Panasonic, its associated companies, event management company & their respective directors, officers, employees, contractors and agents, indemnified against any and all losses, claims (including but not limited to third party claims), injuries, costs, fees, fines, penalties, taxes, charges and any other liability arising out of any act of omission, commission, fraud, negligence or misconduct by the Participant. ff. The Customer hereby agrees and undertakes not to hold Panasonic and/or any of their group entities or affiliates, their respective directors, officers, employees, agents, vendors, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses, either direct or remote that the Customer may/might have suffered, sustained or incurred, or claim to suffer, sustain or incur, by way of and /or on account availing the Offer. gg. DISCLAIMER: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PANASONIC DISCLAIMS ALL WARRANTIES RELATED TO THE OFFER, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. NOTWITHSTANDING ANY TERM TO THE CONTRARY, PANASONIC DISCLAIMS, EXCEPT FOR ANY MANUFACTURING OR FUNCTIONAL DEFECT IN PANASONIC PRODUCT, ALL CLAIMS AND/ OR LIABILITIES IN RELATION TO THE OFFER OR THE PRIZES AVAILED THEREUNDER.